Frequently Asked Questions
Everything you need to know about your dōTERRA fashion experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments ethically sourced?
Yes, we are committed to sustainable fashion. We partner with manufacturers that adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or modify your order by contacting our support team.